Los Angeles County Waterworks District

Customer Service/Water Service Turnons & Shutoffs

Please call or stop by our office between 8:00 a.m. and 5:00 p.m., Monday through Friday, except holidays and special events. Click here to view your current water bill balance and account and serial numbers. You can apply for service in person, by fax or by mailing the filled out water service application forms, or download, print and complete the forms before you submit them to our office. You may also contact our office and request the form to be faxed to you. For your convenience, please click the following link to view the Customer Order Form. To submit an online inquiry, please use our Contact Us page.

Look up water bill balance, account and serial number
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Frequently Asked Questions (FAQs)
Please report suspicious activity around water facilities:

We need one business day to establish service in your name. Please have the following information handy to give to a customer service representative.

New Homeowners:

Owner name
Service address
Phone number
Date to have water turned on (allow one business day)
Date property purchased
Copy of driver's license or other picture identification with signature
Copy of FINAL closing statement or water letter from your escrow company

New Tenants:

Property owner or property management company signature on the customer order form
Tenant name
Service address
Phone number
Date to have water turned on (allow one business day)
Date of occupied location
Copy of driver's license or other picture identification with signature
Copy of water letter

*To discontinue service, please notify us directly, DO NOT e-mail your request. Turn offs are done Monday through Thursday, except Holidays. Please allow at least 24 hours notice to disconnect the service.

Waterworks Districts Location:
Main Office: 1000 S. Fremont Ave Bldg. A9 - E, 4th Floor Alhambra, CA 91803 7:00 a.m. - 5:30 p.m. (M-Th) Click here for a map	Malibu Office: 23533 W. Civic Center Way Malibu, CA 90265 8:00 a.m. - 5:00 p.m. (M-F) Phone: (310) 456-6621 Fax: (310) 456-3547 Click here for a map	Antelope Valley Office: 260 East Avenue K-8 Lancaster, CA 93535 8:00 a.m. - 5:00 p.m. (M-F) Phone: (661) 942-1157 Fax: (661) 723-7027 Click here for a map

*List of water companies in Los Angeles County

County of Los Angeles Department of Public Works